It's great when your efforts are appreciated and we got a nice boost recently when the following message arrived; Hello Ann "No sooner said than done! The pencils arrived a few minutes ago, in good, protective packaging. I've had a quick look at them and am delighted with how they look - just what we wanted. Many thanks for your help with this order and although 1000 pencils will keep us going for a while, I will keep you in mind for future business. Alan Potter, Holy Trinity & St Barnabus' Church" It is lovely to feel appreciated and we are pleased to say this kind of message comes through quite regularly. We love making happy customers. Will you be next?