Frequently Asked Questions

Not sure what an PrintedPencil is, how you order, or how quickly you can get them? 

All you've ever wanted to know about printed pencils will hopefully be answered within this page of frequently asked questions.

What is a "PrintedPencil"?

PrintedPencil is the brand name of the branded pencils: we help with the design, print and branding of your pencils, to get your brand in your customers' hands and on their desks!  it's an affordable and environmentally-friendly message carrier, making it one of our most popular business gifts!  And once the pencil is ready to be disposed of, there is no long-lasting waste as they are all biodegradable, too.

Where can I buy PrintedPencil?

You can buy PrintedPencils online at PrintedPencil.co.uk or you can visit PrintedPencil.co.uk's offices (by appointment) at Suite F04 Worden Hall, Leyand PR25 1DJ (above The Folly Cafe) or you can call 01772 429111 during normal office hours.

Do I have to order online?

No, you can call our experienced business gift team on 01772 429111 or use our Contact Us page to request an order form by email.

What colours do Printed Pencils come in?

We offer five different styles of pencil which you can customise yourself online.  These come in a variety of colours, some with and some without erasers, too!

WE pencils (with a pink eraser) come in the following colours: Natural, Black, Burgundy, Dark Blue, Gold, Green, Medium Blue, Orange, Red, Silver, White and Yellow.

NE pencils (no eraser) come in the following colours: Natural, Black, Burgundy, Dark Blue, Gold, Green, Medium Blue, Orange, Red, Silver, White and Yellow.

ORO pencils (with a white eraser) come in the following colours: Natural, Black, Burgundy, Dark Blue, Gold, Green, Medium Blue, Orange, Red, Silver, White, Yellow, Pink and Purple.

GOLF mini pencils (with a pink eraser) come in the following colours: Natural, Black, Dark Blue, Red, White and Yellow.

FSC (with a pink eraser) come in the following colours: Natural, Black, Dark Blue, Green, Orange, Red, Silver, White and Yellow.

We also have a wide-range of recycled and sustainably produced pencils which you can order via our Contact Form.  Please get in touch if you are interested in the colour options for one of the many other ranges.

What does FSC mean?

FSC® stands for 'Forest Stewardship Council'® . The 'tick tree logo' has become a familiar reassurance to users and consumers of paper and wood products worldwide.


Is there a limit to what can be printed on an Printed Pencil?

Printed-Pencils are designed to carry simple and straightforward messages, so we generally advise that you stick to text with a simple logo, if required. It is worth avoiding complex or intricate logos that require several colours or contain fine details. For example, a Coat of Arms wouldn't recreate well on an Printed Pencil because of the nature of the printing process and the restricted print height.

A solid block logo like the Nike logo or something simple like the Swiss flag wouldn't be difficult to print. 

A simple logo may well enhance the look of your Printed Pencil. Please send us your logo design and we can make a suggestion regarding its suitability.

You can submit a logo enquiry via our Custom Printed Pencils page.

Is there a minimum order quantity for Printed Pencils?

The minimum order for these custom printed pencils is 250 for most of the ranges (500 for some). Given all the work that goes into the set-up for printing and assembly, it isn't financially viable to produce them in smaller runs. If you really wanted a smaller run, we could do it, but it would probably work out at almost the same cost as taking the minimum 250, so you may as well just take the extras as spares!

What do you charge for postage?

Postage/carriage is free to one UK mainland address. UK mainland covers England, Scotland and Wales but not Northern Ireland, Channel Islands, Isle of Man, Isle of Wight, and Scottish Islands.

Please contact us if you’re not sure where you fit in. Anywhere outside our ‘free carriage’ area will be charged the lowest possible rate to ensure the order is as cost-effective for you as possible. Export is also available and many popular Countries can be added at the Checkout. If your Country is not listed, please Contact Us, with your full delivery address, for an export carriage quotation.

Why do you advertise prices as 'ex VAT' until you get to the till?

Many of our clients come from the trade, so it is industry standard practice to initially quote without VAT. Most companies are able to claim their VAT back if they're VAT registered in the UK or VAT can be excluded for export orders. We promote the "ex. VAT" figure, but make it clear in the price matrix that VAT is extra for those who will also be incurring this cost. We cannot sell goods without charging VAT unless you have an exemption, e.g. exports outside the UK.  Please note that as the customer, you would be liable for any duties or customs costs.

How quickly can you deliver?

If you have a deadline, please tell us as soon as you first order or enquire. Our standard quotes are based around a turnaround of 10 to 12 working days from the day you approve the proof. However, we do regularly shave a couple of days off those times. It is sometimes possible to 'jump the queue' by several days if you're willing to pay the Express Handling fee that our factory requires.

What is the phone number for Printed Pencil Pencils?

01772 429111

What is the country of origin for Printed Pencils?

Printed Pencils are manufactured in the UK.

Do you have a social media presence?

Yes, we often run giveaways via Facebook and tweet quite regularly, including re-tweeting and following our clients as a thank you! You can also find us on LinkedIn and Instagram!

Please Like and Follow us - and we will always try to follow you back!

If you have any other questions then please us our Contact Us page or call 01772 429111.

Accreditations & Memberships

We are members of the British Promotional Merchandise Association (BPMA), the PAGE Partnership and we are also members of the Good Business Charter.